Support Plans

Problem: Richmond High School has three computer labs, and one full time instructor. Each lab has thirty student PCs, connected to the instructor’s machine over a small LAN. TO accommodate different training courses, PCs need to be re-configured daily sometimes after hours for night courses.

Solution: The instructor uses CMS to create an image for the OS and applications for upcoming classes. They install these images are installed over the network after hours, using CMS’s Remote Wakeup functionality. Eliminating configuration visits to each students PC makes better use of instructor’s time, and dramatically reduces overtime costs.