Support Plans

Problem: BH Industries needed a fast and effective way to customize, deploy and manage 2,000 new Windows XP-based PCs.

Solution: Using CMS’ OS deployment functionality, the IT department was able to quickly and efficiently roll out Windows XP on all the new, Wired for Management (WfM)-enabled PCs. BH has significantly reduced PC operating costs. By deploying the operating system and applications over the network, they avoided the expense of hiring additional technical support staff to visit each PC to install from CDs.

User disruption was minimized, since many deployments were carried out after regular business hours, using the Remote Wakeup capability of CMS and the new PCs.